PainChek Back-End 2.60.0 and Front-End 2.30.0 Release Notes Update - Thursday 01st of February 2024

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release Frontend 2.30.0 and Backend v.2.60.0 will be updated on Thursday 1st of February 2024.

What's changed?

Bug Fixes

  1. Resolved an issue that prevented the setup of Single Sign-On (SSO) when a license had inactive TenantID users.

Updates and Enhancements

·  Updated the account activation screen to no longer prompt users to sign in to the Portal if they don't have access.

·  Outstanding Follow-Up in the Analytics page now displays outstanding follow ups in hours and minutes if the previous assessment occured within 24 hours.

·  PainChek staff are now logging in to PainChek using Single Sign On (SSO).

What do I have to do?

There's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at