PainChek Back-End 2.61.0 and Front-End 2.31.0 Release Notes Update - Thursday 11th of April 2024

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release Frontend 2.31.0 and Backend v.2.61.0 will be updated on Thursday 11th of April 2024.

What's changed?

Bug Fixes and Performance Improvement

·       Fixed an issue where Single Sign On (SSO) users weren't timing out after 20 minutes of inactivity.

New Features and Enhancements

·       Users can now export assessment information into CSV. Visit this page to view how to use the feature.

·       Added the option for users to sign in using IdP-initiated Single Sign-On (SSO).

Backend and Maintenance Updates

·       Completed work on making the services (portal, backend, report service, webhooks, email service, etc) we use more secure by changing their ownership to non-root user accounts.

What do I have to do?

There's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at