PainChek Back-End 2.53 & Front-End 3.24 Release Notes Update - Wednesday 29th of March 2023

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release version BE 2.53 and FE 3.24 will be updated on Wednesday 29th of March 2023.                                                          

Bug Fixes and Performance Improvement

·       Fixed a spelling mistake on the locked out message.

·       Fixed an issue with Infant assessment fields not being populated

New Features and Enhancements

·       Added more options to the Rows per Page in both the Outstanding Followup and Outstanding Assessment Tables

·       The backend now records capture attempts for video and save later counts.

Backend and Maintenance Updates

·       Removed unused docker configurations

·       Added missing APP_ENV environment variable to the api-backend pod

·       Upgraded the Python packages for the API

·       Infrastructural support for scheduled reports

·       Removed an unused page from the portal

·       Reformatted the portal codebase

·       Backend support for sending notifications to the mobile apps

·       Updating libraries on scheduler and webhook microservices

What do I have to do?

There's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version of the Web Admin Portal. 

The upgrade will result in a service degradation of approximately 10 minutes that will occur Wednesday the 29th of February 2023.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at