PainChek Back-End 2.46 & Front-End 3.17 Release Notes - Tuesday 5th of May 2022

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release version Back-End 2.46 & Front-End 3.17 will be updated on Tuesday 5th of May 2022.

What's changed?

Bug Fixes and Performance Improvements

  • Webhooks not triggering

  • Duplicate users appear in user's list when login as Admin and Users

  • Unregistered users - Update Product label for EU region UK responsible person details

  • Update Product label for EU region does not display UK responsible person details

  • Shared Care not working - Backend gives error: "You are not allowed to perform this action"

  • Email addresses with an ' in their name don't allow activation

  • Investigate console error when loading an NRS assessment view

  • PO Profile edit form is displayed as blank when no license is selected.

  • Correct reset password instructions for users with email addresses containing apostrophe(')

  • Updating profile for a tenant id user throws invalid email error.

New Features and Enhancements

  • Hide full site access toggle in user mode under site management

  • Allow voice recording to be played in the portal assessment view

  • Add support for PainChek infants assessments

Backend and Maintenance Updates

  • Assessment Serializer change Phase 1

  • Add more fields to output parameters and output distributions lists

  • Remove uniqueness of 'license', 'report', 'per_site_generation'

  • Update /api/account/users/ and related endpoints

  • Broken private swagger api-docs

  • Update Integrations list filter

  • Deactivate username based users when tenantID feature is disabled

  • Portal - Replace calls to /account/users/inactive/ and /account/users/pending/ with new endpoint

  • Coordinate the plus and the minus icons functions in site management

  • Portal - Update /api/account/users/ and related endpoints

  • Create visibility for output parameters and output distributions

  • Update Integrations list filter in portal

  • Deactivate restore button for tenant users if tenantID feature is disabled

  • Reporting improvements

  • When editing an Admin without "Full Site Access" and changing the user to "License Admin", it doesn't automatically add "Full Site Access"

  • Update profile edit form

What do I have to do?

For the PainChek Portal to update there's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version of the PainChek Portal. 

There will be a slight performance degradation on Tuesday 5th of May 2022 between 9:30pm and 10pm AEDT for a maximum of 10 minutes while the update is applied.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at