PainChek Back-End 2.59.0 Release Notes Update - Thursday 30th of November 2023

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release Backend v.2.59.0 will be updated on Thursday 30th of November 2023.

What's changed?

Bug Fixes

  1. Fixed an issue where being idle on the Single Sign On (SSO) sign in page would cause the App to fail to sign in to the App.

Updates and Enhancements

  1. Enhanced certain Single Sign-On (SSO) failure notifications to provide more meaningful information.

What do I have to do?

There's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at